Henn na Hotel Premier Kyoto Gojo Karasuma -Formerly Watermark Hotel Kyoto-

The hotel is located in a quiet area and is within walking distance to the Gojo station and isn't too far from the Kyoto JR station. Also, more importantly, it's down the street from a Family Mart! :) The hotel itself is beautiful and I loved how aesthetically pleasing and serene the lobby was. The lobby also has complimentary amenities near the elevator such as pajamas, tooth brush, cotton pads etc. Oh! And they have a bookshelf full of manga in the lobby that guests could read in their downtime. The rooms were incredibly clean, decently sized and the beds were comfy. My friend and I each had a medium suitcase, carry on, and a backpack and we were able to make things fit in the room without feeling too cramped. The biggest standout to us though was the staff. My friend lost her passport somewhere in the Osaka JR station, and the front desk agent was able to make a few phone calls and located it! He wrote a note for her to hand to the Osaka JR station staff. I wish I remembered this gentleman's name because he was able to turn this whole situation around for her. Besides that, the staff in general were incredibly kind and friendly and helped make our stay a memorable one! They even helped us set up our luggage delivery to the next hotel we were going to stay at in Tokyo. I highly recommend this hotel and plan on returning the next time I'm in Kyoto!

Excellent location just one stop from the Kyoto station, which is a great place to shop and dine. The hotel also has a wide variety of breakfast and the staff was very nice, even though some don't speak English very well, but will do anything to help you or solve any issues. The rooms are very clean and spacious enough. I really liked the laundry area, with 4 washing machines and the possibility to see if a certain washing machine is ready to be used, which was displayed on the TV screen in the room. If you speak Japanese you can get mangas from the reception library. The hotel also has a self check -in and check-out, very convenient :)

Self-check in was easy and quick. The luggage lockers were good and included a place to sit while arranging your things and taking a breather. Breakfast was really good. The salmon katsu was delicious. Can’t beat the location. It was close to alot of fun places.

The location of the hotel is very centric and easy to go to any places by bus, tube or taxi. The room is very comfortable. You will be at a walking distance to nice bars and restaurants. Everything is self service, from the check-in, to storing your luggage, and check-out. You don't see anyone around apart from guests. It was a bit strange at the beginning however you had everything very well explained and worked very well.

We loved our stay at Henn na Hotel Premier Kyoto Gojo Karasuma! We reached the hotel from Kyoto station within a ~15 minute walk and could easily check in by ourselves as we arrived in the evening. The room was lovely furnished in a traditional japanese way with tatami mats. The hotel provided a lot of things like toothbrushes, razor, slippers and so on. The breakfast was delicious with a large selection of japanese food as well as food you can get for breakfast in western countries. Even though our room faced the main street we didn‘t hear a thing of the traffic. The city centre or Gion quarter can be reached within a ~15 minute walk. In the surrounding area are some conbinis, a pharmacy, a subway station and restaurants. All in all a great choice!